Cloud and AI infrastructure for a 500-store global retailer
Fragmented, ageing systems were slowing 500+ stores. A cloud migration and unified ERP/CRM cut cost and sped up every checkout.
The challenge
Legacy systems couldn't scale with the retailer's global footprint, and siloed data blocked a single, real-time view of stores and stock.
Manual, disconnected processes pushed operating costs up and left peak-season performance fragile — hurting the customer experience at the worst possible time.
What we did
Cloud migration
Moved core infrastructure to the cloud for elastic capacity through peak trading periods.
Unified ERP + CRM
Integrated cloud ERP and CRM for centralised, real-time data across every department and location.
AI inventory management
Automated replenishment and demand signals to cut stockouts and trim excess stock.
Results
Client identity is confidential; figures are as reported at project close.
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